Shipping & Delivery

Order Processing Time

• After you place an order and complete payment, we will conduct order verification, product quality inspection, and professional packaging.
• Standard in-stock furniture: Processing takes 1–3 business days.
• Custom furniture: Processing time varies by design and production complexity, typically 2–4 weeks. We will inform you of the exact timeline via email after order confirmation.

Shipping Options & Delivery Timelines

• Note: Large furniture items (e.g., sofas, beds, dining sets) are shipped via freight carriers, and delivery may take 1–2 extra business days due to special handling requirements.

Shipping Fees

• Domestic (USA) Standard Shipping: Free for orders over $500; $29.99 for orders under $500.
• Domestic (USA) Expedited Shipping: Calculated based on order weight and destination (displayed at checkout).
• International Shipping: Fees vary by region, product weight, and dimensions (automatically calculated at checkout).
• Custom furniture shipping fees: Quoted separately in the order confirmation email due to unique production and packaging requirements.

Special Notes

• We do not ship to P.O. boxes, APO/FPO addresses, or vacation rentals. Please provide a valid residential or commercial address with accessible entry (e.g., elevator for high-rise buildings, no narrow staircases for large items).
• Shipping timelines are estimated and may be delayed due to factors beyond our control (e.g., weather, customs clearance, peak order periods). We will notify you promptly of any significant delays.
• Optional services: Inside delivery (bringing items into your home) and professional assembly are available for an additional fee, selectable at checkout.